Customer Service Information
24/7 Technical Assistance AvailableCustomer Service Contact Information
Standard Office Hours: 8:00am – 5:00pm (EST/EDT)
Please Call: 215-673-3520 and press #2 for assistance
24/7 Emergency After Hours/Weekend Assistance
A Gemini technical service coordinator is always on call.
In case of an emergency after hours or over a weekend, please call 215-673-3520, press 0 and follow the emergency contact instructions. The on call technician will call you back within 30 minutes.
The Customer Service Team
Main Phone Number: 215-673-3520 and enter extension of person below.
| VP, Technical Services | Steve Gudonis, x7285 |
| Customer Service Manager | James Buchanan, x7234 |
| Technical Field Service Manager | Pete Dewalt, x 7518 |
| Customer Service Coordinator | Paul Houser, x7280 |
| Customer Service Coordinator | Phil Starr, x7248 |
| Part Sales Coordinator | Gary Ulrich, x7255 |
| Part Sales Coordinator | Desire Skinner, x 7227 |
Ingredient Handling Customer Service
Main Phone Number: 215-673-3520 and enter extension of person below.
| Business Unit Manager, Ingredient Handling | Lou Schwartz, x7533 |
| Customer Service Coordinator | JR Tallakson, x7540 |
| Parts Sales Coordinator | Mary Beth Miller, x7502 |
