Customer Service Information
24/7 Technical Assistance AvailableCustomer Service Contact Information
Standard Office Hours: 8:00am – 5:00pm (EST/EDT)
Please Call: 1-800-468-9046 for assistance
24/7 Emergency After Hours/Weekend Assistance
A Gemini technical service coordinator is always on call.
In case of an emergency after hours or over a weekend, please call 215-673-3520, press 0 and follow the emergency contact instructions. The on call technician will call you back within 30 minutes.
The Customer Service Team
Main Phone Number: 215-673-3520 and enter extension of person below.
Customer Service Manager
Chris Donohue, x7214
Customer Experience Manager
Desire Skinner, x7227
Electro-Mechanical Service Coordinator
Paul Houser , x7280
Electro-Mechanical Service Coordinator
Phil Starr, x7248
Technical Part Sales Coordinator
Elise Wilkinson, x7523
Customer Service Specialist
Arif Rezwani, x7218
Customer Service Specialist
Dan Gaffney, x7223
Customer Service Specialist
Isabella Abbamondi, 7239
Director of Customer Service
Max Murphy, 7235


Ingredient Handling Customer Service
Main Phone Number: 215-673-3520 and enter extension of person below.
Ingredient Handling Sales | James Toole x7505 |
Sales Operations Specialist | Pamela Ohland-Schlindwein, x7509 |