Customer Service Information
24/7 Technical Assistance AvailableCustomer Service Contact Information
Standard Office Hours: 8:00am – 5:00pm (EST/EDT)
Please Call: 1-800-468-9046 for assistance
24/7 Emergency After Hours/Weekend Assistance
A Gemini technical service coordinator is always on call.
In case of an emergency after hours or over a weekend, please call 215-673-3520, press 0 and follow the emergency contact instructions. The on call technician will call you back within 30 minutes.
The Customer Service Team
Main Phone Number: 215-673-3520 and enter extension of person below.
| Customer Service Manager | Chris Donohue x7214 |
| Technical Parts Sales Manager | Desire Skinner, x7227 |
| Customer Service Specialist | Paul Houser, x7280 |
| Customer Service Specialist | Phil Starr, x7248 |
| Technical Part Sales | Elise Wilkinson, x7218 |
| Technical Part Sales | Elek Zamolyi, x7501 |
| Director of Customer Service | Max Murphy, 7235 |
Ingredient Handling Customer Service
Main Phone Number: 215-673-3520 and enter extension of person below.
| Ingredient Handling Sales | James Toole x7505 |
| Sales Operations Specialist | Pamela Ohland-Schlindwein, x7509 |